Reference

Terms and Conditions at 0oo

These terms govern every account on 0oo and set out what you can expect from us and what we ask of you.

Account eligibility subject to local lawUPI, Paytm, PhonePe transactions coveredData retention policy outlinedDispute resolution process includedUpdates notified via account email

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What These Terms Cover at 0oo

0oo Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using an account on 0oo, you agree to be bound by these terms in full. The terms cover account registration, acceptable use, fund management through UPI, Paytm and PhonePe, and the rights you hold as an account holder. We may update these terms

1
from time to time, and we will send a notification to your registered email when we do — continued use of the account after that notice means you have accepted the updated version. Where any provision of these terms conflicts with local law in your jurisdiction,
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local law takes precedence. Access is available only where local law permits, so you are responsible for confirming that your use of 0oo is lawful in your state or territory.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

How to Contact 0oo About These Terms

If any clause in these terms is unclear or you need to raise a formal query about your account rights, our support team is available around the clock.

Live Chat Open a live chat session from inside your 0oo account dashboard any time of day. An agent will confirm receipt of your terms query and log it against your account within minutes.

Email Support Send a detailed message to our support address with your account ID and the specific clause you are querying. Written responses covering data, eligibility, or payment terms arrive within 24 hours.

Help Centre Our Help Centre hosts plain-language explanations of the key clauses in these terms. Search by topic — account closure, payment disputes, or data requests — and find the relevant section instantly.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

0oo applies consistent data-handling and account-security standards across every account. Here is what that means in practice for you as an account holder in India.

Data We Collect

We collect the information you provide at registration — name, contact details, and payment identifiers for UPI, Paytm or PhonePe — and we use it only to operate your account and comply with applicable law.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and region settings. You can clear cookies through your browser at any time, though doing so will reset your session.

Account Security

Account credentials are stored using one-way encryption. We never store your UPI VPA or Paytm wallet PIN in plain text, and we will never ask for your password over chat or email.

Data Retention

We retain account and transaction records for the period required by applicable law. Once that period passes and your account is closed, personal data that is no longer required is deleted from our systems.

Requesting Changes

You can request a copy of the data we hold on your account or ask us to correct inaccurate details by contacting support with your account ID. We process these requests within seven working days.

Who to Contact

For any data-related concern — access, correction, or deletion — email our data team directly. For account-security incidents such as unauthorised access, use live chat so we can act on your account immediately.

Frequently Asked Questions on Our Terms

These answers address the questions account holders in Mumbai, Delhi, and across India ask most often about the 0oo terms and conditions. If your question is not here, contact us through live chat and we will point you to the relevant clause.

Access depends on local law. You are responsible for confirming that opening and using an account on 0oo is lawful in your state or territory. Where local law does not permit it, you should not register.

We send a notification to the email address linked to your account whenever we update these terms. The updated version takes effect from the date stated in that email, and continued account use means you accept the changes.

These terms cover all transactions processed through your 0oo account, including deposits and withdrawals made via UPI, Paytm, PhonePe and Google Pay. Payment-method-specific limits are set out in the payments section of your account dashboard.

Email our support team with your account ID and a written request for a data copy. We will compile and send your account data within seven working days, in line with our data retention and access obligations.

We retain transaction and identity records for the period required by applicable law after account closure. Once that retention period ends, personal data that is no longer legally required is deleted from our active systems.

Yes. We reserve the right to suspend or close an account that we reasonably believe has breached these terms, including cases of fraudulent activity, misuse of payment methods, or provision of false registration details.

These terms are subject to applicable law in the jurisdiction where the account is operated. Where a local court finds any clause unenforceable, the remaining clauses continue in full force and effect without amendment.

Terms and Conditions at 0oo

How to Contact 0oo About These Terms

Account Security and Data Practices

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who to Contact

Frequently Asked Questions on Our Terms

01 Can I use 0oo if online gaming is restricted in my state?

02 How will I know when the terms and conditions are updated?

03 What payment methods are covered by these terms?

04 How do I request a copy of the data 0oo holds on me?

05 What happens to my data if I close my account?

06 Can 0oo suspend or close my account under these terms?

07 What law governs these terms and conditions?

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